Privacy Policy

1. Introduction

K2 Innovations LLC ("K2 Innovations," "we," "us," or "our") is a software development company headquartered in the Tri-Cities, WA. We are committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what personal information we collect, why we collect it, and how we use it.

By submitting your information through any contact or inquiry form on our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the minimum personal information necessary to respond to your inquiry. When you submit a contact or interest form on our website, we may collect the following:

• Full name
• Email address
• Phone number

We do not collect payment information, government identification, or any sensitive personal data through our website forms.

3. How We Collect Information

Personal information is collected when you voluntarily complete and submit a contact or software interest form on our website. Our forms are powered by Microsoft products (such as Microsoft Forms or related Microsoft 365 services). By submitting a form, your information is transmitted to and stored within Microsoft's platform in accordance with Microsoft's own privacy and data handling practices.

We do not use cookies, tracking pixels, or automated collection methods to gather personal information beyond what you directly provide.

4. How We Use Your Information

The personal information you provide is used solely for the following purposes:

• To contact you in response to your inquiry
• To discuss your interest in our software products, including PLCS (Project Lifecycle Software)
• To schedule demonstrations or follow-up conversations at your request
• To provide information about our services that may be relevant to your needs

We will not use your information for unsolicited marketing campaigns or share it with third parties for their own marketing purposes.

5. Third-Party Services

We rely on the following third-party services in the operation of our website and the collection of your information:

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — primarily to respond to your inquiry and follow up regarding our software. If you have not engaged with us within a reasonable period, or upon your request, we will remove your information from our records.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information from our records
• Withdraw consent to being contacted at any time

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at: